Installing the Trusona App
Before you get started with the instructions below you'll need to install and register with the Trusona App.
- Download the Trusona App on the Apple App Store or Google Play Store.
- Follow the registration steps in the App.
- Verify your email by clicking the link from Trusona.
- You're setup and ready to go!
If you are creating your account for the first time you can skip the first 3 steps. During the registration process you will be offered the option to set up Two-step verification
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1. Log in to H&R Block
Log in to your H&R Block Account
2. Managing Your Account
From the dropdown menu, click on Manage Account
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3. Security & Two-step verification
From the Manage Account page, locate the Security section and click on the arrow to the right.
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4. Using the Trusona App as the Authenticator
You will be shown a screen with the option to configure Two-step verification using the Google Authenticator app. Click on Set up, but we will be using the Trusona App instead
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5. Scan the QR Code
A QR code will be shown on the screen.
- Open the Trusona app, and tap on the Settings menu
- Tap 2-step verification (TOTP)
- Scan the QR code
- Type in the number you see from the Trusona app
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6. Finalize
Enter the code from the app into the screen, then click Next. You will be prompted to re-enter your password before finalizing the setup. After typing it in, click on Update account.
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Setup complete! The next time you log in to H&R Block and are prompted for a One-time passcode, you can use the Trusona app to log in.
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