Installing the Trusona App
Before you get started with the instructions below you'll need to install and register with the Trusona App.
- Download the Trusona App on the Apple App Store or Google Play Store.
- Follow the registration steps in the App.
- Verify your email by clicking the link from Trusona.
- You're setup and ready to go!
1. Log in to Shopify
Log in to Shopify
2. Your account
Click on Your Account from the dropdown menu
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3. Security
Click on Security
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If your account is new, be sure to verify it before proceeding to the next step. Shopify disables the 2FA feature until you have verified the account
4. Turn on Two-step authentication
Under Two-step authentication, it should say that Two-step authentication is OFF
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Click on the Turn on two-step button
5. Select backup method
You will prompted with 3 options for a backup method. Select the Authenticator App option and click Next
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6. Scan QR code
A QR code will be shown on the screen.
- Open the Trusona app, tap the Settings menu
- Tap 2-step verification (TOTP)
- Scan the QR code
- Type in the number you see from the Trusona app
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7. Finalize
Enter the code from the app into the screen, then click Enable It should now show that Two-factor authentication is turned ON
Setup complete! The next time you log in to Shopify and are prompted for a One-time passcode, you can use the Trusona app to log in.
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